RETURNS & COMPLAINTS

You always have 14 days right of return, in accordance with applicable consumer protection laws. This means that the customer has the right to cancel the purchase by notifying VanPauline within 14 days from the time you or a postal office have received the ordered goods (withdrawal period). The merchandise must be returned within 14 days from the date that you have announced VanPauline your right of whitdrawl.

The personalised shirts are excluded for return.

Do you have a complaint about one of our products? Contact us at post@vanpauline.nl.